Protected Partner Access
Licensed Professionals Portal
A dedicated workspace for certified testers, contractors, and engineering partners with protected forms, current guidance, and direct operational contacts.
Audience-specific workflows
Professional submissions and support in one place
The RFP expects validation of external portal use cases, authentication, forms, and governance. This portal shows the proposed structure for those workflows inside the modernized platform.
Protected access is tied to Payload user roles, while forms and resources remain governed through the same editorial workflow used for public content.
Portal overview
Protected access
Managed forms
Operational support
Role-based approvals, searchable content, and documented workflows are the pieces the legacy site never handled well.
Lisa Monroe
Customer Service Supervisor, SCWA